enquire about wood flooring, flooring accessories, and mouldings  

payment types-Wittwood flooring products trading as  Fintrim  take payment online though pay pal.This accepts all major credit cards and funds from your pay pal account if you have one. Please note you do not need a pay pal account to shop online with us.

privacy policy- when card details are processed Fintrim do not store any cards details. Your address details will only be used to communicate with regarding your order and to improve customer service and will not be used for any other marketing purpose. We will not sell,distribute or disclose information about you or your personal usage of the site without your express consent or unless required or permitted to do so by law.

We have business and technical partners whom we share data with to handle orders, process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by Data Protection covenants and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws.

Stock availabillity - the confirmation e- mail that you recieve is a confirmation that we have recieved your order and not a guarantee of stock availability .If we are unable to fulfil your order , we will cancel and/ or refund any unavailable item and will do our best to let you know as soon as possible.
Changing order/cancel order- to change or cancel an order with us , please contact us by phone on 01205 722700.
Delivery times- we aim to despatch your item within 3-5 working days( standard stock). Please note stained stock , skirting, architrave are generally made to order.If there is a problem with stock of any kind, we will let you know as soon as possible.
How your items are delivered- items are delivered by Tuffnells for orders over 3 x 864mm bars and will require a signature upon delivery, or will be sent standard 1st class delivery.
Exchanges and refunds- Fintrim will exchange or refund goods that are faulty or we have sent the wrong item in error.
If an exchange is needed please return item in original packaging to the below address.If item is faulty please call the office prior to sending back to us to make us aware of the fault . For all exchanges and refunds items must be returned to us within 28 days of purchase.
Bozon hall
Wash road
PE20 1QJ
We advise you send item via a guaranteed delivery service, such as royal mail special delivery . As we cannot be held liable for any goods lost in transit. Stained product - Fintrim will endeavour to achieve the best possible match when staining product based on a sample supplied by you the customer. 

For more detailed terms and conditions please call the office on 01205 722700

Fintim accepts payments with PayPal 

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